Frequently Asked Questions

Get answers to common questions about Consult.

Bring photos of styles you like, a list of current products and color history, and note any allergies or concerns. Sharing your daily routine and maintenance preferences helps the stylist create a realistic, customized plan and accurate time and cost estimate.

Consults generally run 20-45 minutes depending on complexity. Simple discussions or touch-up plans take less time; multi-service planning, hair and scalp assessments, or color mapping may require the full appointment. We'll confirm expected duration when booking.

If chemical services are planned, we recommend or require a patch test and allergy check to ensure safety. Your stylist will advise timing - tests may need to be done 48-72 hours before treatment to detect reactions and protect hair and scalp health.

Absolutely. A Consult is ideal before major color changes to assess hair condition, discuss achievable tones, and plan steps like lightening or toning. We'll outline staged appointments if needed to protect hair integrity and reach your desired result safely.

We may apply a nominal consultation fee, often credited toward your booked service. Fees depend on the stylist and appointment length. Please check pricing when scheduling; fee policies protect appointment time and ensure thorough planning for complex transformations.

Arrive with clean, dry hair if possible, styled as you usually wear it. Avoid heavy product buildup or recently washed slick styles; natural texture helps us assess length, density, and condition. Bring reference photos and a list of products or treatments used.